Privacy Policy

Last updated: June 2026

1. Information We Collect

We collect the following information when you use our services:

Personal Information: Name, phone number, email address
Health Information: Allergies, medical conditions, and nail health details you provide in our intake forms
Appointment Data: Service history, appointment dates, and staff preferences
Communications Preferences: Your consent to receive SMS messages and your opt-in/opt-out status

2. How We Use Your Information

To process and manage your appointments
To send appointment confirmations and reminders via SMS (with your consent)
To send service-related follow-ups and review requests
To maintain your health and safety records
To improve our services and customer experience

3. SMS Communications

We only send SMS messages to customers who have explicitly opted in. You may opt out at any time by replying STOP to any message. We do not share your phone number with third parties for marketing purposes. SMS opt-in data is stored securely and used solely for service-related communications.

4. Data Sharing

We do not sell your personal information. We may share data with service providers (e.g., Twilio for SMS delivery) solely for the purpose of delivering our services. These providers are contractually bound to protect your data.

5. Data Retention

We retain your information for as long as you maintain an account with us or as required by law. Health records are retained in accordance with applicable regulations. You may request deletion of your data by contacting us.

6. Your Rights

Access and review your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw SMS consent at any time by replying STOP
Opt out of marketing communications

7. Contact

For questions about this privacy policy or to exercise your rights, contact us at:
Phone: 562-362-0201
7847 Firestone Bvld, Downey, CA 90241